get99's commitment to responsible gaming
get99 believes that genuine entertainment is only possible when gaming stays within control. Use our tools and guidelines to keep your betting experience safe and enjoyable.
Why is responsible gaming important?
Online casino and betting can be an exciting form of entertainment — but only when enjoyed consciously and within set limits. get99 always prioritises the mental well-being and financial safety of its users.
Gambling should never be used as an alternative source of income. It is a recreational activity and carries risk. At get99 we want to ensure that every user plays within their means and gets the right support if they run into any difficulty.
On this page you will find: rules on age restrictions, how to set deposit limits, the self-exclusion feature, warning signs of problem gambling, and how to contact the get99 support team.
Our protection tools
Age Verification — 21+
To register on get99 and play any game, you must be at least 21 years old. We follow a strict verification process to prevent access by minors.
Setting Deposit Limits
You can set a maximum daily, weekly, or monthly deposit amount. This limit protects you from spending beyond your set budget.
Self-Exclusion Feature
You have the option to take a break from the platform for a set period or permanently. While self-exclusion is active, no marketing messages will be sent to you either.
Time-Out Option
If you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this period you will not be able to log in to your account.
Reality Check (Reminder)
While you play, you receive periodic notifications showing how long you have been playing, so you can stay aware.
24/7 Support
Contact the get99 support team at any time via live chat or email. They provide service in both Bengali and English.
Core principles of safe betting
Set a budget and stick to it
Before joining get99, decide how much money you are comfortable spending on entertainment. It should be an amount separate from your everyday essential expenses. Remember, the minimum deposit on get99 is just ৳200 — it is an affordable entertainment option, but knowing your own limits is still important.
Avoid chasing losses
The urge to place more bets after a loss in order to win back what you lost is the most dangerous pattern. Each game's outcome is independent and has no connection to previous wins or losses. If you notice this kind of thinking creeping in, treat it as a warning sign.
Keep track of time
Time passes very quickly while playing. Use get99's time-out and reality check features to stay aware of how long you have been playing. Playing at the expense of family, work, or other responsibilities is never appropriate.
Never play with borrowed money
Under no circumstances should you gamble with borrowed money. Deposit only with your own funds via bKash, Nagad, or Rocket, and stay within your set limits.
Keep your emotions in check
Never place bets when you are angry, sad, stressed, or under the influence of alcohol. Making sound decisions becomes difficult in these states and the risk of financial loss increases. The best betting experience comes when you are clear-headed and calm.
Warning signs of problem gambling
If any of the situations below apply to you or someone close to you, it is time to pay attention.
- Repeatedly spending more than your set budget and being unable to stop yourself.
- Placing more bets in an attempt to recover money you have lost.
- Lying to or hiding gambling from family or friends.
- Using money meant for everyday essential expenses on gambling.
- Feeling restless, irritable, or anxious when not playing.
- Gambling beginning to affect your work, studies, or relationships.
- Repeatedly trying to stop playing and failing.
If these signs appear, contact the get99 support team immediately or activate self-exclusion.
6 tips for safe gaming
Play for entertainment only. Every game on get99 is an entertainment experience — never think of it as a way to earn money.
Set limits in advance. Before you start playing, set deposit limits and time limits, and follow them strictly.
Take regular breaks. Step away from the screen for a few minutes every hour. A short walk or doing something else keeps your mind fresh.
Do not share your account. Never share your get99 account with anyone else, especially minors.
There is no guarantee of winning — keep that in mind. Every game's outcome is random. Neither winning nor losing is guaranteed.
Do not hesitate to ask for help. If something feels wrong, contact get99's 24/7 live chat. Our team is always here for you.
Account protection details
How do deposit limits work?
After logging in to get99, you can set a maximum daily, weekly, or monthly deposit amount from Account Settings. Once a limit is set, it takes effect immediately. Increasing a limit requires waiting through a set cooling-off period, but reducing a limit is always immediate.
Self-Exclusion Process
Self-exclusion is a powerful protection tool. You can deactivate your account for 30 days, 3 months, 6 months, 1 year, or permanently. During the self-exclusion period, no transactions will be possible on your account and no promotional messages will be sent from get99. To activate this feature, contact the get99 support team.
Time-Out Option
Time-out is a lighter version of self-exclusion. You can take a set break from 24 hours up to 6 weeks. Once the break period ends, your account is reactivated automatically.
Age Verification Process
Only individuals aged 21 or over may open an account on get99. Information provided during registration is verified, and additional verification documents may be requested in cases of doubt. Use of the platform by minors is strictly prohibited.
Reach out for help
If gambling feels like it is becoming a problem, contact the get99 support team without any hesitation. We will assist you without judgment.
No matter how small or large your concern, the get99 support team is always ready. Reaching out for help with self-exclusion or setting deposit limits is a courageous step.
Responsible gaming FAQs
Stay safe, play with joy
Use get99's responsible betting tools and enjoy entertainment in a safe environment.
Log in to get99 More answers — FAQ