get99's Privacy Policy

get99 takes your privacy very seriously. This Privacy Policy ("Policy") describes how we collect your personal information, the purposes for which we use it, who we share it with, and how we keep it secure when you use the get99 platform.

By creating an account on get99.lat, using our services, or accessing the platform, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us for assistance.

When you register on the get99 platform and use our services, we may collect the following types of information:

1.1 Information You Provide Directly

When you create an account or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and nationality
• National ID or passport number (during identity verification)
• Payment method details (bKash, Nagad, or Rocket account number)
• Information you share via support chat or email

1.2 Automatically Collected Information

When you browse the get99 site, our systems automatically collect the following technical information:

• IP address and device identifier information
• Browser type, version, and operating system
• Your navigation patterns and time spent on the site
• Referral URL (the site you came from before visiting ours)
• Session cookies and performance-related data

1.3 Payment Information

When you make a deposit or withdrawal on get99, we retain a record of the transaction. Payments on our platform are accepted only via bKash, Nagad, and Rocket. Sensitive financial data is sent to the secure servers of the respective payment provider during processing — it is not stored on our servers.

get99 uses collected information for the following lawful purposes:

2.1 Account Management and Identity Verification

Your information is used to create, log into, and manage your account. Age verification is part of our responsibility — get99 provides services only to those aged 21 and above.

2.2 Transaction Processing

Your information is used to process deposits, withdrawals, and other financial transactions, and to maintain transaction records.

2.3 Customer Support

We use your account information to resolve any issues and to assist you via live chat or email ([email protected]).

2.4 Security and Fraud Prevention

Information is used for review by our security team to prevent unauthorized access, fraud, money laundering, and other illegal activities.

2.5 Service Improvement

Aggregated and anonymized data is analyzed to review platform performance, develop new features, and improve the user experience.

2.6 Legal Compliance

Information is retained and processed in compliance with applicable laws and regulations.

We use cookies and similar technologies to improve your experience on the get99 site. Cookies are small text files stored in your browser that help ensure the site functions properly.

3.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences (such as language).
• Analytics Cookies: Used to analyze site traffic and usage patterns.

3.2 Cookie Controls

You can accept or decline cookies through your browser settings. However, disabling essential cookies may disrupt some core site functionality and you may not be able to log in properly.

get99 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited and specific circumstances:

4.1 Payment Service Providers

Necessary information is shared with bKash, Nagad, and Rocket to complete transactions. This information is used solely for payment verification and processing.

4.2 Technology and Service Partners

A minimum of necessary information may be shared with selected partner organizations for site operations, security monitoring, and technical support. All such partners are bound by agreement with us and may not use your information beyond our instructions.

4.3 Legal Obligations

Information may be provided to authorities when required by a court order, government investigation, or applicable law.

4.4 Business Transfers

User information may be transferred in the event of a merger, acquisition, or asset transfer. We will notify you before any such change takes place.

get99 has implemented industry-standard technical and organizational measures to protect your personal information:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology.
• Access Controls: Only authorized personnel may access your personal information, and only for specified reasons.
• Secure Data Storage: Database servers are maintained in a secure environment and regular security reviews are conducted.
• Fraud Detection: Automated monitoring systems are in place to identify suspicious logins or transactions.
• Regular Security Testing: Regular security tests are conducted to identify vulnerabilities in our systems.

However, no transmission of data over the internet can be guaranteed to be 100% secure. Therefore, while we take every effort to provide the highest level of protection, we cannot guarantee completely impenetrable security.

get99 retains your personal information for as long as it is necessary to provide services or to meet legal obligations:

• Account information is retained for the entire period your account remains active.
• Certain information may be retained for a defined period after account closure if required by law.
• Financial transaction records may be retained for an extended period in accordance with applicable regulations.
• Anonymized data for service quality improvement may be retained indefinitely.

Once the retention period has ended or the information is no longer needed, we securely delete or anonymize it.

As a user of get99, you have the following rights regarding your personal information:

7.1 Right of Access

You have the right to request information about what data we hold about you. Upon request, we will provide the information within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect, you may request a correction. Some information in your account profile can be updated by you directly; for other cases, please contact the support team.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, it may not be possible to delete all information due to legal obligations or legitimate business requirements.

7.4 Right to Object to Processing

You may opt out of marketing communications at any time. You also have the right to object to certain types of data processing.

get99 strictly provides services only to those aged 21 and above. Our services are not intended for minors and we do not knowingly collect any information from minors.

An age verification process is followed at the time of account registration. If we suspect or confirm that a user is under 21, their account will be suspended immediately and any collected information will be deleted.

If you are aware that a minor is using get99, please notify our support team.

get99 reserves the right to update this Privacy Policy periodically as needed. If significant changes are made, we will notify you in the following ways:

• An update notice will be published on the site's main page or the Privacy Policy page.
• A notification of the changes may be sent to your registered email address.
• For significant changes, your consent may be sought at the time of login.

Continued use of the site after changes are published will be considered acceptance of the terms of the updated Policy. The latest effective date will always be indicated at the top of this page.